ZervaGo is committed to your right to privacy and data control. This page explains how you can permanently delete your ZervaGo account and the personal data associated with it, in accordance with the Australian Privacy Act 1988 and Google Play data deletion requirements.

What Happens When You Delete Your Account

• Personal information (name, email, phone, profile photo) is anonymised immediately and cannot be linked back to you.
• Messages between you and service providers are permanently removed.
• Saved favourites, payment methods, and notification preferences are deleted.
• Booking and transaction records are retained for up to 7 years in an anonymised form to comply with Australian financial record-keeping (ATO) requirements. These records cannot be used to identify you.
• Reviews you submitted remain visible but are disassociated from your identity.

How to Delete Your Account

There are two ways to request account deletion:

Delete Now

To delete your account from this page, you must be logged in. If you are not logged in, please open the ZervaGo app and delete from Profile → Privacy & Security.

Data Retention Timeline

Need Help?

If you are unable to access the app or encounter issues deleting your account, email us at privacy@zervago.com with the subject line "Account Deletion Request" and we will process it within 30 days.